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Quality system
Complete and severe tests carried
on the components and the final products are not enough to grant
the total quality.
To take care of quality it’s necessary to develop the
whole company.
Being the instrumentation field really demanding, many and many
years ago we adopted our own Quality System. Then said system
was adjusted to be in compliance with ISO 9000 standards and
at the beginning of 1997 we got the certificate. The quality
system was then once more adjusted to be in accordance with
ISO 9001:2000 standards. The new certification was taken in
2002.
Total quality for TERMAN means :
- Close co-operation with customers
to understand the real needs, suggesting
the best solution both as regards technical characteristics
and prices
- Keeping detailed files to help customers
in ordering spare parts
- Adjust ourselves as to comply with
the latest standards
- Update our products and manufacturing
technologies
- Strict surveillance of the suppliers
quality systems
- Complete service from technical support
in design to shipping supervision
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Company